Terms & Conditions

Last updated: 01/11/2025

Welcome to Loving Hands Training Academy. These Terms and Conditions (“Terms”) govern your use of our website and services, including training programs, recruitment solutions, and IT consultancy. By accessing our site or engaging with our services, you agree to be bound by these Terms.

1. About Us

LOVING HANDS TRAINING ACADEMY LIMITED
Registered in England and Wales
Company Number: 16436286
Registered Office: 54 Leander Road, Thornton Heath, England, CR7 6JU
Email: info@lovinghands-trainingacademy.co.uk
Phone: 0208 683 4847

We operate as a professional training provider, recruitment agency, and IT consultancy, offering tailored solutions to individuals and businesses.

2. Training Services

Course Enrolment

Enrolment is confirmed upon receipt of full payment or a signed agreement.
We reserve the right to cancel or reschedule courses. In such cases, you’ll be offered a refund or alternative dates.

Payment & Refunds

Payment must be made prior to course commencement unless otherwise agreed.
Refunds are available for cancellations made at least 14 days before the course start date.
No refunds will be issued for non-attendance or late cancellations.

Intellectual Property

All training materials are owned by Azalea Academy and may not be copied, shared, or reproduced without written permission.

3. Recruitment Services

Client Responsibilities

Clients must provide accurate job descriptions and hiring criteria.
Clients agree to notify us of any candidate hired within 12 months of introduction.

Fees

Recruitment fees are based on a percentage of the candidate’s first-year gross salary, agreed in advance.

Fees are payable within 14 days of invoice.

Candidate Guarantee

If a candidate leaves within 8 weeks of employment, we’ll offer a free replacement or partial refund, subject to terms.

Data Protection

We handle candidate data in accordance with UK GDPR. Clients must also comply with applicable data protection laws.

4. IT Consultancy Services

Scope of Work

Services are delivered according to a mutually agreed Statement of Work (SOW).
Changes to scope must be confirmed in writing.

Fees & Payment

Fees are based on hourly/daily rates or fixed project costs.
Invoices are payable within 30 days unless otherwise agreed.

Liability

We are not liable for indirect or consequential losses.
Total liability is limited to the amount paid for the specific consultancy service.

5. Confidentiality

Both parties agree to maintain confidentiality of all proprietary or sensitive information shared during the course of engagement.

6. Data Protection

Loving Hands Training Academy complies with the UK GDPR and Data Protection Act 2018. For more information, please refer to our Privacy Policy

7. Limitation of Liability

Loving Hands Training Academy shall not be liable for:

Loss of profits, business, or data
Any indirect or consequential damages

Our total liability is capped at the fees paid for the relevant service.

8. Termination

Either party may terminate the agreement with 30 days’ written notice. We may terminate immediately for breach of terms or unethical conduct.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@lovinghands-trainingacademy.co.uk

Phone: 0208 683 4847