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This statement was last updated on 01/11/2025.

We at Loving Hands Training Academy are working to make our site is accessible to people with disabilities.
 

​​​Accessibility Statement for Loving Hands Training Academy.

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Last updated: 05/08/2025

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Loving Hands Training Academy is committed to ensuring digital accessibility for all users, regardless of ability. We aim to provide an inclusive and equitable experience across our website, services, and learning platforms.

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We endeavour to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and to comply with the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, where applicable.

 

Our Commitment

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We are actively working to:

• Ensure our digital content is perceivable, operable, understandable, and robust

• Make our website and learning materials accessible to individuals with visual, auditory, motor, and cognitive impairments

• Provide alternative formats and reasonable adjustments upon request

• Train our staff and content creators in inclusive design and accessibility best practices

 

Accessibility Features

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Our website and digital platforms currently include:

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• Support for keyboard navigation

• Compatibility with screen readers

• Descriptive alt text for images and media

• High-contrast design options

• Resizable text and responsive layout

• Captions and transcripts for audio and video content

 

Areas for Improvement

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We recognise that some parts of our website and services may not yet be fully accessible:

• Certain legacy PDF documents may not be fully tagged for screen reader compatibility

• Third-party content may not consistently meet accessibility standards

• Occasional inconsistencies in heading structure or ARIA labels

We are actively reviewing and updating these areas as part of our ongoing accessibility improvement plan.

 

Ongoing Actions

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To maintain and improve accessibility, we conduct:

• Regular accessibility audits using both automated tools and manual testing

• User testing with individuals who use assistive technologies

• Staff training on inclusive content creation

• Continuous review of feedback to identify and resolve barriers

 

Feedback and Contact Information

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If you encounter any difficulty accessing our content or services, or if you have suggestions for improvement, please contact us:

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Registered Office: 54 Leander Road, Thornton Heath, England, CR7 6JU
Email: info@lovinghands-trainingacademy.co.uk
Phone: 0208 683 4847

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We aim to respond within five working days and will make every effort to resolve your issue or provide an accessible alternative.

 

Enforcement Procedure

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If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS) for further assistance:

Website: https://www.equalityadvisoryservice.com
Telephone: 0808 800 0082